Returns Accepted:
BISWAS ENTERPRISE accepts returns in cases where the provided services are incomplete or fail to meet customer satisfaction. The policy aims to provide customers with recourse if the services do not meet their expectations or promised standards.
Refund Assessment:
Instead of an immediate full refund, the firm will assess and analyze each case individually to determine the appropriate amount of refund. The review process will include evaluating the scope of service delivered, reasons for dissatisfaction, and any supporting evidence provided by the customer.
This demonstrates the company’s commitment to customer satisfaction and a willingness to rectify unsatisfactory services by offering appropriate refunds.
Refund Initiation:
Refunds will be initiated within 45–60 business days after the completion of the internal assessment process. This timeframe allows BISWAS ENTERPRISE to carefully review each refund request to ensure fairness, transparency, and proper resolution.
Exchanges Not Allowed:
Exchanges are not allowed under this policy. However, customers are encouraged to contact our support team if they wish to request additional services or modifications as an alternative resolution.
Return Process:
This policy primarily applies to digital services or intangible offerings, and there is no outlined return process for physical products unless explicitly mentioned during the order process.
Customers who have purchased services from BISWAS ENTERPRISE will be the primary beneficiaries of this policy.
Refund Method and Timeframe:
Refunds are not issued directly or automatically. Once a refund is approved, the disbursement method (such as bank transfer or original payment mode) and timeframe will be communicated to the customer via email or official correspondence.
Customers are advised to refer to the website or contact customer support for more information regarding the refund process or status updates.
Delivery Policy
Delivery Method:
BISWAS ENTERPRISE uses its own delivery system for both digital services and physical products (if applicable).
This ensures greater control, accountability, and prompt tracking of deliverables, helping to reduce delays or delivery-related issues.
Delivery Timeframe:
The delivery timeframe generally falls within a range of 1 to 30 business days, or as specifically stated at the time of ordering each product or service.
Delivery schedules may vary depending on the nature, complexity, and scope of the service or project involved.
Delivery Charges:
All deliveries are provided free of charge. Customers are not subjected to any additional or hidden delivery fees, promoting a transparent and customer-friendly approach.
Completion of Delivery:
Delivery is considered complete once the agreed-upon product or service has been fully delivered to and accepted by the customer.
There is no option to return the product to the delivery person; all returns or dissatisfaction must be addressed through the official refund request procedure.
Cash on Delivery (COD):
Cash on Delivery is not available. Customers must complete payment using one of the accepted online payment methods such as credit/debit cards, UPI, net banking, or any other authorized gateway available on the platform.
Important Notes:
These policies apply to all customers purchasing from BISWAS ENTERPRISE, a proprietorship firm registered and operating under the laws of India.
Customers located outside India are also covered under this policy; however, the application, review, and processing of any return or refund will be done under Indian jurisdiction.
International users are welcome to contact our support team to understand how these policies apply to their region. However, all legal matters, refunds, and deliveries are subject to Indian laws and the terms and conditions laid out by BISWAS ENTERPRISE.
For detailed support or questions related to refund or delivery issues, customers are advised to contact our official support channels or refer to our website: https://biswasenterprise.site